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Frequently
Asked Questions:
What information do you
collect?
We collect the e-mail addresses of those visitors who volunteer
information about themselves through programs such as survey
information, site registrations, and newsletter subscribers. Our Web
server DOES NOT automatically recognize information regarding the domain
or e-mail address of visitors. RMS International e-mail
newsletters and promotions are strictly opt-in and require a log-in and
password. If you signed up, but now wish to be removed, please contact
us.
Do you share this information with other companies?
The personal information you have provided us and information about your
order may be shared with third parties. This information may be combined
with other personally identifiable information (such as demographic
information and past purchase information) available from our records
and other sources. This information will be used to make our future
marketing efforts more efficient. It may also be used by our marketing
partners to bring you offers of interest.
To learn more about our marketing partner, click
here. If you prefer we do not share your name and
address with marketing partners, please e-mail us at
privacy@alcava.it
. If you agreed to receive e-mail from our marketing partners, we will
share with them your e-mail address and the information described above,
so they can send you offers for products and services that may be of
interest to you. We will only share your e-mail address if you have
opted in by checking the box on the newsletter, sweepstakes, catalog
request, or check-out pages. Additionally, each e-mail our
partners send you will include a description of the simple opt-out
process to enable you to stop receiving future e-mail.
Will I be contacted if I give you my phone number?
Customers that offer their phone numbers online will only receive phone
calls from us with information regarding orders they've placed online,
or with information regarding new products and services or upcoming
events. If you do not want to receive such phone calls please contact
us.
What about my postal address?
If you supply us with your postal address online, you may receive
periodic mailings and catalogs from us with information on new products
and services or upcoming events. You may also receive mailings from
other reputable companies. If you do not want to receive these mailings,
please contact us and asked to be removed. You can also have your name
put on our do-not-share list by contacting us at http://www.alcava.it
Please provide us with your exact name and address as it appears on the
mailing label. We will be sure to remove your name from the list we
share with other organizations as well.
Can I access my personal information?
At any time, site visitors can access and modify personal information
including proprietary information, unique identifiers such as customer
number or password, contact information including name, address, and
phone number. Consumers can access this information by logging in
at http://www.alcava.it
What else do I need to know?
If you feel that this site is not following its stated information
policy, you may contact us at the above addresses and phone numbers:
Via Gravellona 47/E
27024 Cilavegna, PV, Italy (close to Milano)
Phone: +39 0381-969529
Fax: +39 0381-969732
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Acceptance
of Privacy Policy Terms and Conditions
By using this site, you agree to the terms and conditions of the
above privacy policy. If you do not agree with this policy, please do
not use this site. If our information practices change at some time in
the future, we will post the policy changes on our Website. Customers
will always have the opportunity to opt-out of these new uses. If you
are concerned about how your information is used, please check back with
our Website periodically. |
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